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Poloniex API Issues

Over the past couple of days, we’ve received an influx of users reporting issues with using Poloniex on Coinigy. Most notably, users have been receiving errors that include orders not placing and balances not updating. Poloniex has been having record numbers of users recently and unfortunately, their API has been having issues in turn. We’ve reported the problems to them and are waiting to hear back. We need to reiterate that these issues are not on Coinigy’s end, but are due to Poloniex’s API rejecting our requests, and we strongly suspect it’s due to their systems being overloaded. We thank you for your patience while we await a response on their end. Please let us know if you have any further questions regarding this matter — we’ll try our best to alleviate any inconvenience this may be having on you.

matt

matt

Matt Thompson is a Coinigy team member working on community management and business development. He is currently a management information systems and finance student at Penn State University.

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Poloniex API Issues
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